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February 07, 2008

No More DEN-GDL on Frontier

I was daydreaming about a return visit to Denver, to visit some friends, revisit some dearly-missed old haunts and best of all, take in some much-needed Ellyn Rucker.

In the hopes that that a shockingly low fare might be available that would make me an idiot to not do it, I looked up random round-trip dates online at a site that draws results from several different sources. The lowest fare was through American Airlines, but after a terrible experience we had with American Airlines returning from the United States last May, I avoid them at all costs. Besides, it required a stop in Dallas, and I knew that Frontier had a nonstop between Guadalajara and Denver.

"Was" is the operative word here. The site I use includes Frontier, but none of their flights were in the results. I went to their site and did a search, looked at their route map, and finally wrote in to their customer service asking if they had discontinued that flight.

Their response arrived this morning:

   John,
 
   Good to hear from you. We’re happy to help. Frontier 
   Airlines has discontinued service to Guadalajara . This 
   decision was due to high fuel prices and lack of 
   consumer demands. I will pass your comments to the 
   appropriate manager to take into consideration when 
   reviewing our schedules.
 
   Thank you for visiting Frontier Airlines.com.
 
   Natacha Hager
   Customer Relations Specialist
   Frontier Airlines

I hate airlines.

Posted by crispy at February 7, 2008 02:41 PM

Comments

That's pretty cheeky of them not to waste fuel flying an empty plane between those cities until you decide to board.

Posted by: Mark Allen at February 10, 2008 03:10 PM

lame!!!

Posted by: akira at February 14, 2008 02:38 AM

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